Shipping policy
SHIPPING POLICY
Last updated: September 4, 2026
Bitkel is a digital products store. We do not sell or ship physical products.
NO PHYSICAL SHIPPING
All products purchased from Bitkel are digital products and are delivered electronically.
No physical product will be shipped to your address.
DIGITAL DELIVERY
After your payment has been successfully verified, your purchased digital product will be made available through one or more of the following methods:
• Secure download link
• Your Bitkel customer account
• Other secure digital delivery methods provided by Bitkel
DELIVERY TIME
Digital products are generally available shortly after successful payment verification.
In some cases, delivery may be delayed due to payment verification, technical issues, security checks, or other circumstances.
IF YOU DO NOT RECEIVE YOUR PRODUCT
If you have successfully completed your payment but cannot access your purchased digital product, please contact us at:
Email:
Please include your Order ID and the email address used during checkout so that we can assist you.
SHIPPING FEES
Bitkel does not charge shipping fees for digital products because no physical product is shipped.
CONTACT US
If you have any questions regarding digital delivery or your order, please contact:
Bitkel
Email: bitkel.co@gmail.com
Address: State West Bengal district Coochbehar Police station Mekliganj Village 168 Dhulia Baldia Hati